Privacy Policy
Last updated: October 25, 2026
DeductiveLab ("we", "our") is an IT service quality consulting practice based in San Francisco, California. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
We collect the information you choose to submit through our contact, consultation request, and free toolkit forms, such as your name, email address, company, role, and details about your IT service challenges. If you book a call, scheduling details are handled through our booking tool. Our website platform, Wix, also collects standard technical data such as browser type, device, pages viewed, and approximate location through cookies and similar technologies.
How we use information
We use your information to respond to your inquiries, deliver requested resources, schedule and prepare for consultations, and improve this website and our services. We do not sell your personal information.
Sharing
We share information only with service providers that help us operate the website and our business, such as Wix (hosting, forms, analytics) and Google (calendar and email), or when required by law. These providers process information under their own privacy terms.
Cookies and analytics
This site uses cookies for essential functions and basic analytics. You can control or delete cookies in your browser settings.
Retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you emails, by writing to noel@deductivelab.com. California residents may have additional rights under applicable California law.
Children
This website is intended for business users and is not directed to children under 13.
Changes
We may update this policy from time to time. The date above shows when it was last revised.
Contact
DeductiveLab, San Francisco, California. Email: noel@deductivelab.com